LIST OF SERVICES

We will be the reference point for any problem you may incur during your stay, and for any further information on the services of the agritourismo at your disposal, but also for tourist information regarding the surrounding area, local events and general information about travelling the area.

Reservations can be made by both telephone and online. We are committed to reply within 24 hours of the request. The written confirmation on booking is provided upon explicit request of the guest.

From 04 p.m. to 08.30 p.m. In case of arrivals at a different time than indicated, please let us know in advance. For late arrivals or otherwise outside the specified time, a surcharge may be required. Upon arrival, it is mandatory for all guests to present a valid personal document.

We ask you to check-out by 10.30 a.m. In case you need to stay longer, we kindly ask you to communicate this in advance allowing for our services to run smoothly for our other guests also. Any modified invoice must be requested the day before departure. Payment by debit or credit card is accepted

Reservations, cancelled or modified, will be subject to cancellation policies on the form received during the estimate and confirmation of the reservation.

Personal data and any other personal information learned by our Company during the course of the booking or stay, will be subject to secrecy and will be treated in compliance with the confidentiality and rights of the person through the systematic application by us of appropriate protective measures and guarantee prepared for both paper and electronic data processing and is measured to the specificity of the data itself (simple personal data or sensitive or judicial data). Pursuant to and for the purposes of Legislative Decree 196/03, the Customer is informed that his or her personal data will be processed only for the purposes determined by the contractual relationship for these purposes (including accounting and administrative purposes).

MAIN SERVICES

A self-service buffet from 08 a.m. to 10 a.m. is served in the Olive Room.

The room will be refreshed if vacated by 10.30 a.m.

The replacement of the towels and linen will be done every 3 days (excluding departure and day before). We ask you to leave towels on the floor when you want them replaced. The change of extra linen, costs 10 Euro.

The bathrooms are equipped with shower-foam, disposable soap and a hairdryer.

You can connect to the internet. Wi-Fi is free.

The car park is not security guarded but there are no particular risks given the secluded area, however we advise you to lock cars at all times.

For the respect of other guests and staff:
  • we invite you to adopt a behaviour that respects the quiet surroundings and relaxation of other guests;
  • each guest is obliged to respect the immediate environment, equipment and furnishings that are found in the estate;
  • please do not smoke inside the rooms;
  • it is forbidden to use extra heating devices and open flames in the rooms.

We also ask to be environmentally friendly and to minimize waste.

TerreAmare Staff thank you for your cooperation.

Booking online by Hotel.BB